Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already.

If you order displays your Package Tracking Numbers, check with the courier to confirm that your packages were delivered.

If your packages each show a status of "delivered", please contact customer service for assistance.

If you need to contact us please feel free to create a ticket by clicking here:

Marchant's Support Link